In our previous blog, What Makes A Good Window? How To Tell A Good Window From A Bad Window, we talked about how important it is to choose a window replacement company you can rely on. Otherwise, your high-quality windows may end up not lasting as long. With so many options out there, it can be challenging to know who to pick or what to look for.
That’s why we put this blog together. Knowing how to choose a window replacement company is just as important as choosing the windows themselves. Here’s what you need to know about how to choose a window replacement company for quality window installation.
#1. Certified Installers
First things first, you need to ensure that the company has certified window installers. The window company should be open and transparent with you about their installers’ qualifications and level of expertise. Different brands have different guidelines for how their windows should be installed, and it’s important that the people installing your windows are certified to do so.
If you’re trying to choose a window replacement company and the company is dancing around your questions about certifications, it’s time to take your search elsewhere.
#2. Credibility
Just how credible is the window company you’re looking into? The company should have all the necessary licensing and insurance. You also want to look at how long the company has been in business. While a company that’s new to the game isn’t an automatic red flag, one that is established with a history of good reviews on sites like Yelp and Google allows you to have more assurance that you’ll receive quality service.
#3. Warranty
When you choose a window replacement company, you want to ensure that the windows and the workmanship both have warranties. This way, if any problems come up, they can be covered for the extent of the warranty, provided that your own actions don’t void the warranty. You’ll want to ask about how long the warranty lasts and what it covers.
#4. Look At Reviews
This can be tricky, because since people know just how important good reviews are, they can buy reviews or have their team write 5-star, glowing reviews for them. Looking on sites like Angi’s List and Yelp can help you find legitimate reviews. They should mention any issues that they had, what the company was like to work with, whether they are happy with their windows, and if they wanted anything to be different. The company should be willing to provide examples of past jobs and references you can contact.
#5. Customer Service
Give the company a call, stop by their showroom, or schedule a consultation. See how you feel about working with them. Do they answer your questions or do they brush them off? Are they trying to pressure you into making a decision? What does your gut say? Do you think that you can trust them or do you get a weird vibe?
When you choose a window replacement company, you want to know that they prize customer service. They should be open and willing to answer any questions you have, and to do so informatively. They shouldn’t try to pressure you into a decision, but give you with the information you need to think about to make one later. They should tell you about what the window replacement process is like, as well as what you can expect from them after installation.
#6. Cost
When you choose a window replacement company, it may be tempting to opt for the cheapest one there is. However, this could result in improper installation. You don’t want to go with the cheapest option, but you still want to pay attention to costs. Both undercharging and overcharging are signs that you should continue your search.
Look at the products that they offer. They should have a good selection of different window types and frames, as well as options for different price ranges. This ties into the above point, but the window company should also listen to you and be able to provide you with advice on the best options for your specific budget and needs.
#7. Never Pay 100% Upfront
This is a common tactic scammers use in order to take your money and run. You should pay a percentage of the cost upfront in order to secure the service and assure the company that you can pay. However, the company should never ask you to pay the majority or all of the cost upfront.
Quality Window Replacement In Northern Utah
When you’re trying to choose a window replacement company, count Peak Windows in your search. Peak Windows provides quality window replacement services in Northern Utah and Southern Idaho. Contact us today to schedule your consultation or for any questions you may have.